Web Sale Terms / Restocking Fees/ Cancellations / Defectives:
- All Internet orders are subject to a 40% Restocking Fee if returned.
- They must be in their original packaging, in resalable condition, and may not be installed or altered in any way.
- In the event that an order is placed and cancelled after the vendor ships the order, the restocking fee still applies.
- All returns must be brought back or sent to back to one of our showrooms for inspection.
- See our website www.granitecityelectric.com for a list of showroom locations.
- If you should receive an item and it is defective or arrives broken, please call 617-472-6500.
- Any freight or shipping charges paid on internet orders are non-refundable.
By accepting this form you are agreeing to all of the above information in the event of a return or cancellation.